General

Good question. Whilst there are 1000’s of promotional product suppliers in the market, many offer cheaply-sourced, commodity style products that are barely indistinguishable from each other. At Inck, we aren’t just here to flog you a bunch of promo products. We are here to help you create branded merchandise your customers will LOVE.
We are available Monday to Friday during business hours via phone and email. Get in contact with us today! PH: 02 9531 5655 E: kylieann@mayhemcorp.com.au
Mayhem is based in Caringbah, NSW, 2229.
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Timing

Our ideal turnaround time is 2-3 weeks. However rush orders can be done within 1-2 days depending on the item.

 

If you call us, we can give you a quote immediately over the phone. Call us on 02 9531 5655.

 

Order Process

Good question. If you already know what type of product/s you are looking for, how many items you need and when you need them, then getting a quote is fairly straightforward.

Our expertise and knowledge in sourcing products from around the globe means we are generally able to source it for you.  Just speak to one of our friendly team and let them know what you would like.  We are continually adding new promotional merchandise to our site so you will regularly find new products.

Simply fill out our Capture Your Ideas document, send it to us, and we will be in touch as soon as possible to provide you with a quote!

In order to complete the decoration process we may require you to submit an artwork file to our team in either Vector EPS image, JPEG (Joint Photographics Experts Group), GIF (Graphics Interchange Format) or TIFF (Tagged Image File Format).

Yes of course! Mayhem are a team of extremely creative professionals who know where to get things made. Start by filling out our Capture Your Ideas document and give us a call to talk through your big idea.

Generally our decorators like to decorate a minimum of 10 but if you are an existing, good customer and we can put a few things together, small orders are possible.

Varies depending on your timeframe, location, size and weight.

Yes – we’ll produce a visual mock up. Once your order has been confirmed, you will receive an official proof to scale – this will need to be authorised by you before production can commence.

We specialise in a high level of customer service, so please let us know if you have any issues with a purchase. Your representative will be able to assist you and resolve any issues you may have as fast as possible, so please give them a call on 02 9531 5655.

This depends on how far into your production process the item(s) are. Definitely, call us as soon as your situation changes.

We want you to be happy with your promotional items and we will send you a plain stock sample of the product so you can see it beforehand.  Samples are chargeable at standard rate postage and packaging fully redeemable against subsequent orders.

 

Pricing

We will endeavour to price match like for like.

We work with small budgets and big budgets.

Cash, credit card, over the phone or direct deposit.

No Problem! Many of the clients we work with don’t yet have a confirmed budget. Whilst it is an important component of any brief (as it can determine the type of products we can offer you) this is definitely something we can help you with. Get in touch with our team today to get started.

50% deposit on order, balance on delivery.

We always try our best to help out charities, call us and have a chat about what we can do for you.

Prices on our website are guide prices, final pricing will depend on:

  1. Quantity ordered.
  2. Type of decoration.
  3. Number of colours and/or decoration positions.
  4. Lead-time for production.

Sustainability

We have a range of items that are eco friendly and sustainable, that don’t contribute to the pollution of our planet.

Yes some items have warranties and guarantees.