General
Timing
Our ideal turnaround time is 2-3 weeks. However rush orders can be done within 1-2 days depending on the item.
If you call us, we can give you a quote immediately over the phone. Call us on 02 9531 5655.
Order Process
Generally our decorators like to decorate a minimum of 10 but if you are an existing, good customer and we can put a few things together, small orders are possible.
Varies depending on your timeframe, location, size and weight.
We specialise in a high level of customer service, so please let us know if you have any issues with a purchase. Your representative will be able to assist you and resolve any issues you may have as fast as possible, so please give them a call on 02 9531 5655.
This depends on how far into your production process the item(s) are. Definitely, call us as soon as your situation changes.
We want you to be happy with your promotional items and we will send you a plain stock sample of the product so you can see it beforehand. Samples are chargeable at standard rate postage and packaging fully redeemable against subsequent orders.
Pricing
We will endeavour to price match like for like.
We work with small budgets and big budgets.
Cash, credit card, over the phone or direct deposit.
50% deposit on order, balance on delivery.
We always try our best to help out charities, call us and have a chat about what we can do for you.
Prices on our website are guide prices, final pricing will depend on:
- Quantity ordered.
- Type of decoration.
- Number of colours and/or decoration positions.
- Lead-time for production.
Sustainability
We have a range of items that are eco friendly and sustainable, that don’t contribute to the pollution of our planet.
Yes some items have warranties and guarantees.